D. Haynes...With a Why!
UI/UX
Roadside Assistance Case Study (Android)
With many competitors having a more impactful UX design for roadside assistance, I wanted to create the same impact to improve the experience for State Farm® customers.
Original State Farm Roadside Assistant App (above) for customers.
We’re not looking to leverage any other third-party apps to help State Farm fill in the gaps for a complete omni-channel.
Insurance competitors (above) are leaps and bounds ahead in that area to help users.
The goal should be to make the users experience more intuitive and delightful.
Streamlined to help you speed up a painful process
Mockup of Smartwatch (Home)
Towing from Smartwatch
Lyft on Smartwatch mockup